Privacy Policy

This privacy policy describes how personal data of people who visit the website www.caladellarena.it (hereinafter “the Site”) is processed, in accordance with Regulation (EU) 2016/679 (GDPR).

Who we are

The data controller is Itaka Village S.r.l., the company that manages the tourist facility Cala dell’Arena, with registered office in Contrada Macari SP16, 91010 San Vito Lo Capo (TP). For any communication, you can contact us at the email address: info@caladellarena.it

What data we collect

During navigation on our Site we may collect:

• Contact data, if you voluntarily write to us through the forms provided (such as name, email, phone number)
• Navigation data, automatically collected by the system (such as IP address, browser type, date and time of access, pages visited)
• Technical and tracking cookies, as described in our Cookie Policy We do not collect data through registration nor do we create user profiles.

What the data is used for

Your data is processed to:

• respond to requests you send us through the forms on the site
• improve navigation and site usability
• comply with regulatory obligations, if necessary

Legal basis

The processing is based on your consent, which you can give voluntarily by filling out the forms or accepting cookies. Additionally, some processing is based on the Controller’s legitimate interest in ensuring the proper technical functioning of the Site.

How we process the data

Data is processed in compliance with the principles of lawfulness, fairness and transparency. We adopt technical and organizational measures to ensure information security and prevent unauthorized access or accidental loss.

Tracking tools

We use tracking tools only if authorized through the cookie banner:

• Google Analytics, for aggregated statistical analysis of site traffic
• Meta Pixel, to measure the effectiveness of our social media ads
• Google Tag Manager, for simplified management of scripts These tools may transfer data to countries outside the EU: we invite you to consult their privacy policies for more information.

Connection to external platforms 

For booking management, the Site redirects users to an external system managed by BemyGuest. This platform operates as an independent data controller. We invite you to read their privacy policy to understand how they process your data.

How long we keep the data

We keep your data only for the time strictly necessary to handle your request and comply with any regulatory obligations. Navigation data collected through cookies is kept according to the timeframes indicated in the Cookie Policy.

With whom we share your data

We do not sell or transfer your data to third parties. We may share some information with suppliers who help us with the technical management of the site (such as hosting and web assistance services), always in compliance with current regulations.